Refund and Returns Policy
Overview
**Last updated: June 2026**
Thank you for your purchase. We want you to be satisfied with your order.
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Paperback Books (Physical Products)
Returns
We accept returns within **14 days of delivery**.
To be eligible:
– The item must be unused
– In original condition
– You must provide proof of purchase
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How to Request a Return
To start a return, please email us at:
📧 info@newthingsunfolding.com
Include:
– Your name
– Order number
– Reason for return
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Refunds
Once your return is received and inspected:
– Your refund will be processed to your original payment method
Refund Processing Time
– Refunds are processed immediately once approved.
-It may take 3–7 business days for the money to appear in your account.
-Timing depends on your bank or card provider.
-If you do not see your refund after 7 business days, please contact your bank or email us at info@newthingsunfolding.com.
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Return Shipping
– Customers are responsible for return shipping costs and must take the item to their preferred carrier (such as USPS, UPS, or FedEx), pay for the shipping, and send it back to the return address provided by the seller.
– If the item is damaged or incorrect, seller will cover the cost.
– If your item arrives damaged, you must notify us within 24 hours of delivery and provide clear photos of the damage when submitting your refund request.
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Digital Products (Ebooks)
All ebook purchases are **non-refundable**.
Due to the nature of digital downloads, once the file has been delivered, we cannot issue refunds.
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Shipping Issues
We are not responsible for:
– Shipping delays by carriers
– Incorrect addresses entered at checkout
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Contact Us
If you have any questions, contact us at:
📧 info@newthingsunfolding.com
